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Complaints

API integration: Conditional — direction unresolved
Open complaints
13
Demonstration data — synthetic records, not MISTI statistics
Under investigation
3
Demonstration data — synthetic records, not MISTI statistics
SLA at risk / breached
5
Demonstration data — synthetic records, not MISTI statistics
Closed
2
Demonstration data — synthetic records, not MISTI statistics
Demonstration data — synthetic records, not MISTI statistics
Complaints
Actions
DEMO-CP-0550Low water pressure in the eveningOperator portalKandal25/08/2026SubmittedOn track
DEMO-CP-0551Discoloured water after pipe repairCitizen portalPursat27/08/2026ClassifiedOn track
DEMO-CP-0552Supply interruption for two daysCitizen portalOtdar Meanchey29/08/2026InvestigationAt risk
DEMO-CP-0553Query about water bill amountCitizen portalKampong Chhnang01/09/2026AssignedOn track
DEMO-CP-0554Leak on the street main not repairedRegulatory portalMondul Kiri03/09/2026EscalatedSLA breached
DEMO-CP-0555Request for new connection not answeredOperator portalSihanoukville05/09/2026ClosedOn track
DEMO-CP-0556Unusual taste reported by several householdsCitizen portalTboung Khmum07/09/2026RegisteredOn track
DEMO-CP-0557Low water pressure in the eveningCitizen portalKampot09/09/2026InvestigationOn track
DEMO-CP-0558Discoloured water after pipe repairRegulatory portalPrey Veng11/09/2026Resolution approvedAt risk
DEMO-CP-0559Supply interruption for two daysCitizen portalTakeo13/09/2026CommunicatedOn track
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